We collect what we need to run the Service, and not much else. We don't sell your data. We use AI to write notes, that processing happens on our servers and trusted vendors, not for advertising. You can see, export, or delete your data anytime.
This Privacy Policy describes how ClubLucky, Inc. ("ClubLucky," "we," "us," or "our") collects, uses, discloses, and protects personal information when you use clublucky.ai, the ClubLucky mobile app, and related services (collectively, the "Service"). By using the Service, you consent to the practices described below. If you do not agree, please do not use the Service.
We use personal information to:
To generate AI notes, your prompts and contextual inputs (such as recipient name, occasion, and vibe selection) are sent to our AI inference vendors. We have contractual commitments with these vendors that prohibit using your data to train their general-purpose models without our authorization. AI inputs and outputs are retained on our infrastructure to operate the Service, debug, and improve quality. We do not use the content of personal notes for advertising or for sale to third parties.
We use cookies, local storage, and similar technologies for the following purposes:
You can manage cookie preferences through your browser settings. Some features of the Service may not work if you disable strictly-necessary cookies.
We retain personal information for as long as your account is active, and for a reasonable period thereafter to comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements. Specific retention windows include:
Depending on your jurisdiction, you may have rights to:
To exercise any of these rights, email hello@clublucky.ai from the email associated with your account, or use the in-product Settings, Privacy controls. We will respond within the timeframe required by applicable law (typically 30 days). California residents have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of "sharing", we do not "sell" personal information as defined under those laws.
The Service is not intended for children under 13 except through a parent-administered Family Account. For Family Account child profiles, the parent or legal guardian provides verifiable parental consent and controls all settings, contacts, and data access. We collect only the personal information necessary for the child to use the limited features available, in accordance with the Children's Online Privacy Protection Act ("COPPA"). Parents may review, delete, or revoke their child's data at any time from the Family Account settings, or by contacting hello@clublucky.ai.
We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit (TLS), encryption at rest for sensitive fields, access controls, vendor security reviews, and incident-response procedures. No system is perfectly secure; you are responsible for keeping your account credentials confidential and notifying us promptly of any unauthorized access.
We may update this Privacy Policy from time to time. Material changes will be communicated by email or in-product notice at least 14 days before they take effect, except where a shorter period is required by law. The "Last updated" date at the top of this page reflects the most recent revision.
Questions, requests, or complaints? Email hello@clublucky.ai or write to ClubLucky, Inc., Attn: Privacy, [Address Placeholder], United States.